ACT•1 values you and your business. Our commitment to quality has evolved into a system called Total Quality Management (TQM).
TQM services include:
As part of our TQM focus, ACT•1's corporate office is ISO-certified and adheres to strict, internationally recognized guidelines for quality and process development. All ISO-certified ACT•1 locations use the same ISO-approved business model, which assures you of consistency and repeatability in the engagement and management of temporary workers.
Quality Metrics Program - Measuring for Results
To ensure that our quality goals are met, ACT•1 has implemented specific programs designed to measure, manage, and report the quality of our performance. Our Quality Metrics Program measures and reports such information as:
ACT•1 is committed to delivering human resource solutions that meet or exceed your expectations in a timely and cost-effective manner. Total Quality Management is one way ACT•1 demonstrates that commitment. Your satisfaction is our ultimate goal.